Cancellation & Refund Policy

At Tansira Resort, we strive to provide a seamless booking experience while maintaining fair policies for all our guests. Please read our cancellation and refund policy carefully before making a reservation.

Booking Confirmation

Your reservation is confirmed only after successful payment and receipt of a confirmation email or booking reference from Tansira Resort.

Cancellation by Guest

• Cancellations made within the eligible cancellation period may qualify for a full or partial refund, depending on the booking terms.
• Cancellations made after the permitted cancellation period may incur cancellation charges or may be non-refundable.
• Special offers, promotional packages, and discounted bookings may have different cancellation conditions.

Refund Policy

• Approved refunds will be processed using the original payment method.
• Refunds typically take 7–14 business days, depending on your bank or payment provider.
• Transaction or payment gateway charges, if applicable, may be deducted from the refundable amount.

Booking Modifications

Guests may request changes to their reservation, including dates or room types, subject to availability and applicable charges.

No-Show Policy

Failure to check in on the scheduled arrival date without prior notice may result in cancellation of the reservation without any refund.

Resort Cancellation

In exceptional circumstances, if Tansira Resort must cancel a confirmed booking, guests will be offered an alternative reservation or a full refund.

Contact Us

For cancellation requests, refund inquiries, or booking assistance, please contact our reservations team using the contact information provided on our website.

We appreciate your understanding and look forward to welcoming you to Tansira Resort.