Privacy Policy

At Tansira Resort, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a reservation, or use our services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Postal Address
• Booking Details
• Payment Information (processed securely through authorized payment providers)

Non-Personal Information

• IP Address
• Browser Type
• Device Information
• Pages Visited
• Website Usage Statistics
• Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

• Process and manage room reservations.
• Confirm bookings and provide customer support.
• Respond to your inquiries and requests.
• Improve our website and guest experience.
• Send booking confirmations and important service updates.
• Inform you about promotions, offers, and resort news (only where permitted).
• Maintain website security and prevent fraudulent activities.

3. Cookies

Our website uses cookies and similar technologies to improve functionality, remember your preferences, analyze website traffic, and enhance your browsing experience. You may disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing of Information

Tansira Resort does not sell, rent, or trade your personal information.

We may share information only with:

• Trusted payment service providers.
• Booking and reservation partners.
• Technology and website service providers.
• Government or legal authorities when required by applicable law.

All third parties are expected to maintain the confidentiality and security of your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss. While we strive to maintain the highest security standards, no online system can guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill booking services, comply with legal obligations, resolve disputes, and enforce our policies.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal data where legally permitted.
• Withdraw consent for marketing communications.
• Request information about how your data is processed.

To exercise these rights, please contact us using the details provided on our Contact page.

8. Third-Party Links

Our website may contain links to external websites. Tansira Resort is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review their respective privacy policies before providing personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors without the consent of a parent or legal guardian.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our services, legal requirements, or business practices. Updated versions will be published on this page with the revised effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us using the details provided on our Contact Us page.

Thank you for trusting Tansira Resort. Your privacy and confidence are important to us, and we are committed to protecting your information while providing exceptional hospitality.